Privacy Policy for Isopino Energy Technology
Last Updated: [11/12/2025]
Welcome to Isopino Energy Technology (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our solar equipment and related products.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you create an account, place an order, or contact us, we may collect:
-
Full name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment information (processed securely through third-party payment gateways; we do not store full card details)
1.2 Non-Personal Information
We may collect non-identifiable data including:
-
Browser type
-
Device information
-
IP address
-
Pages visited
-
Cookies and usage data
1.3 User-Provided Information
This includes information you voluntarily submit through:
-
Contact forms
-
Product reviews, comments, or inquiries
-
Newsletter sign-up
2. How We Use Your Information
We use the information collected to:
-
Process and fulfill your orders
-
Provide customer support
-
Communicate order updates and product information
-
Improve our website performance and user experience
-
Send marketing emails (only with your consent)
-
Ensure fraud prevention and security
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Improve website functionality
-
Remember your preferences
-
Track website usage and analytics
You may disable cookies in your browser settings, but some features of the site may not function properly.
4. How We Share Your Information
We do not sell or rent your information. We only share your data with trusted third parties when necessary:
4.1 Service Providers
Such as:
-
Payment processors
-
Shipping and logistics partners
-
Email and marketing platforms
-
Website hosting providers
4.2 Legal Requirements
We may disclose information if required to:
-
Comply with legal obligations
-
Respond to government authorities
-
Protect our rights or prevent fraud
5. Data Security
We implement technical and organizational measures to protect your data, including:
-
Secure servers
-
Encryption of sensitive information
-
Limited access to personal data
However, no online system can guarantee 100% security, but we strive to safeguard your information to the highest standards.
6. Your Rights and Choices
Depending on your location, you may have the right to:
-
Access your personal data
-
Update or correct information
-
Request deletion of your data
-
Opt out of marketing communications
-
Disable cookies through your browser
To exercise these rights, contact us at [Insert Email Address].
7. Children’s Privacy
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.
8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns, please contact us:
Isopino Energy Technology
Email: isopono.energy@gmail.com
Phone: +264817188159