We’re sorry your product is not performing as expected.In some cases, transport or poor handling can cause internal components to shift or disconnect. Common signs of handling-related damage include:
Unit turning on and off repeatedly
Unit not turning on at all
System not powering heavy or strong loads
Unusual noises or loose parts inside the unit
To avoid this, please ensure inverters are always kept upright, secure, not dropped, and protected from heat and moisture during transport.
Please complete the form below so our team can assist you with assessment and replacement.